Information We Collect

We may collect the following types of personal and medical information:

 

    • Full name, date of birth, ID or passport number (if required)

    • Contact details: phone number, email address, home address

    • Medical history, allergies, past dental treatments, and diagnostic results

    • Health insurance information (if applicable)

    • Payment and billing details

    • Communications you send to us (e.g., inquiries, emails, or forms)

 

2. How We Use Your Information

We use your information to:

 

    • Provide high-quality dental care and personalized treatment plans

    • Schedule, confirm, and manage appointments

    • Maintain accurate medical and dental records in compliance with regulations

    • Communicate with you about treatments, follow-ups, and important updates

    • Process payments and manage insurance claims

    • Improve our services and ensure patient satisfaction

    • Comply with legal obligations and health regulations

 

3. Sharing Your Information

We do not sell or rent your personal data. Your information may be shared only when necessary, including:

 

    • With our clinical and administrative staff involved in your care

    • With health insurance providers for claims processing

    • With third-party service providers (e.g., IT support) under confidentiality agreements

    • When required by law, court order, or regulatory authority

 

4. How We Protect Your Information

We implement strict security measures to ensure the safety and confidentiality of your data:

 

    • Secure electronic records protected by passwords and encryption

    • Regular staff training on data privacy and confidentiality

    • Restricted access to personal and medical records

    • Routine system monitoring and data protection protocols

 

5. Your Rights

You have the right to:

 

    • Access your personal and medical records

    • Request correction of inaccurate or outdated information

    • Request deletion of your data (unless retention is legally required)

    • Withdraw consent where processing is based on your permission

    • File a complaint with the relevant data protection authority

 

6. Cookies and Website Use

If you visit our website, we may use cookies to enhance user experience and analyze site traffic. You can control or disable cookies through your browser settings.

 

7. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be published on our website.

 

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

📍 Address: [Patchi Building, Floor 0, Office 3, Zayed The First St, Al Khalidiyah, Abu Dhabi]📞 Phone: [+971 2 666 9411]📧 Email: [dralsharaa@manchesterdental.com]